By Dominique Tassell
With an increasing number of Australians reporting text scams, Warwick Credit Union has prioritised safety for their customers.
Since August 2021, many Australians have been getting scam text messages about missed calls, voicemails, or deliveries. The ACCC reported earlier this month that they had received over 16,000 reports of these scams.
The ACCC states that these text messages ask you to tap on a link to download or access something.
“There are a large number of variants of the Flubot text messages, but often they ask you to download an app to track or organise a time for delivery, hear a voicemail message, or view photos that have been uploaded.
“However, the message is fake, there is no delivery, voicemail, or photos uploaded and the app is actually malicious software called Flubot.”
The ACCC states that both android phones and iPhones can receive these texts.
Warwick Credit Union has a number of safety features in place to protect their customers.
This includes a $1000 daily limit per account for OSKO ‘real time’ payments and phone calls for large transfers and first time payees.
Their identification process includes both wallet and non-wallet questions, meaning that someone couldn’t simply steal your wallet and get into your account.
Warwick Credit Union requires the identification process be carried out before any information is given, and encourages customers to come into their branches.
They also always use the contact details they have on file over ones given to them on the phone to ensure they protect their customers.
Their fraud watch department monitors new payees, new electronic devices, one-time-payments over a certain amount, and watches out for too many transactions carried out over a short period of time.
Warwick Credit Union says they are committed to the integrity, availability, and confidentiality of your financial resources.
